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Frequently Asked Questions


The arrival day rooms are ready for occupancy from 03.00 p.m. on the departure day you can use the room until 11.00 a.m.

The rates showed are per room.

At the moment of reservation will be required a guarantee, you can either leave the details of your credit card or pay a deposit by bank transfer, you’ll pay for the reservation at your arrival.
Choosing a prepaid non-refundable rate the full amount will be charged at the moment of reservation and will not be refundable.

Yes, we we accept Visa, MasterCard and America Express.

Yes, there’s a deposit free of charge at your disposal at the arrival and after check-out..

Yes, free Wi-Fi service is available in all the Hotel, you’ll find the password in your room.

No, you’ll have the key card to access to your room, so you’ll be totally independent.
Reception desk is open everyday from 07:30 a.m. to 01.00 a.m.

You can find all the information you need to arrive to the Hotel by clicking here

Our Hotel has not a private parking but we have an agreement with a garage open from 08.00 a.m. until Midnight (except Sundays and Mondays when it close at 08.00 p.m.), with valet parking service, the price is between 24 and 30 Euro for 24h (luxury car, van and minivan has a different rate).
Reservation is not required, the man of the garage will pick-up your car at your arrival.

Prices are per room per night and include:

  1. Air Conditioning / Heating
  2. Free Wi-Fi
  3. Smart TV
  4. Bed linen and towels
  5. Hairdryer
  6. Courtesy Set
  7. No-Smoking Rooms

The € 4.50 city tax per person per night is not included in the room rates and it has to be paid by cash at the arrival.

Pets are welcome, reception staff must be informed at the moment of reservation, it’s not allowed to leave pets' alone in the room.

We are sorry, but all our rooms are no smoking room.

All children up to 3 years will stay for free when sleeping in the parents' bed or in the cot available on request.

Cancellations and / or modifications are free of charge if required within the terms accepted at the moment of the reservation and must be communicated via e-mail to info@hotellascaletta.it.


Further Information


Take a look at all the details and our conditions

Contact Us

Hotel La Scaletta al Ponte Vecchio
Via Guicciardini, 13 - 50125 Firenze (Italy)

+39 351 885 7078

+39 055 283 028

E-mail

P.I. IT 05467090485

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